Shipping Policy

Thank you for shopping with Shangool Designs We want to ensure that your shopping experience is seamless and enjoyable. Please take a moment to review our shipping policy.

Processing Time:

  • Orders are typically processed within 2 business days after payment confirmation. Please note that orders placed on weekends or holidays will be processed on the next business day.

Shipping Time:

  • Our standard shipping time is between 8 to 15 business days. Please be aware that this is an estimate and actual shipping times may vary due to factors beyond our control, such as customs processing times or peak holiday seasons.

Shipping Methods:

  • We offer standard shipping for all orders. Expedited shipping options may be available at an additional cost, and you can select your preferred shipping method during the checkout process.

Shipping Locations:

  • We currently ship within the United States and to Canada. If you are located outside of these areas and would like to place an order, please contact our customer support for assistance.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the status of your order using the provided tracking number.

Shipping Costs:

  • Shipping costs are calculated based on the weight of your order and the destination. The shipping cost will be displayed at checkout before you complete your purchase.

Customs and Import Taxes:

  • Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Lost or Delayed Shipments:

  • In the rare event that your shipment is lost or significantly delayed, please contact our customer support team, and we will do our best to assist you in resolving the issue.

If you have any further questions or concerns about our shipping policy, please don't hesitate to contact our customer support at [your contact email or phone number].

Thank you for choosing Shangool Designs We appreciate your business.